Payments and Fees
How payment works
Every appointment needs a £150 reservation fee to secure your slot. It is redeemable against the cost of that appointment and is not an extra charge.
| Visit type | To book | On the day | Total |
|---|---|---|---|
| 1. Initial consultation | £150 | £200 doctor-led consultation | £350 ( including the reservation fee) |
| 2. Repeat / treatment session | £150 | Balance of the treatment price | Treatment price |
| 3. Evaluation visit | £150 | Nothing further to pay | £150 |
Treatments are quoted individually after your assessment.
Holding your slot. We hold your appointment for 48 hours while we wait for the reservation fee. If it does not arrive, the slot goes to another patient.
Cancelling. With more than 72 hours' notice we will move your reservation fee once to a new date within two weeks, or refund it on request. With less than 72 hours' notice, or if you do not attend, the reservation fee is not refunded.
Dr NY Clinic operates as a self-pay medical clinic and does not work with insurance providers.
All fees reflect the delivery of care to a high clinical standard, based on individual medical assessment and realistic treatment outcomes.
Payment is accepted by card or cash on the day of your appointment.
A third-party finance option is available for eligible patients. Finance approval and any associated charges are set by the finance provider and added to the treatment cost.
Refunds and Treatment Course Policy
Patients have the right to pause or decide not to continue with a recommended treatment or treatment course at any time.
However:
- No refunds are provided for treatment sessions already performed
- Fees paid for completed treatments are non-refundable
- Any unused, prepaid sessions will be reviewed in line with the clinic’s terms and individual circumstances
This policy ensures fairness to patients while protecting clinical time, resources, and delivered medical care.